Provides patient care in the office setting. Provides care that meets the psychosocial, physical and general aspects of care; meets the communication needs of patient and family; provides care that reflects initiative and responsibility indicative of professional expectations, under the supervision of a Registered Nurse and/or physician. Maintains regulatory requirements, nursing and office policies, procedures and standards. Communicates with physicians and team members about patient's clinical condition, including results of diagnostic studies and symptomatology.
DUTIES AND RESPONSIBILITIES: Provides direct patient care under the supervision of an RN and/or physician, evaluates outcomes, and consults with other health team members as required.
Ability to assist nursing and medical staff with routine examinations and patient treatments. This includes geriatric patients and the general patient population.
Notifies appropriate licensed personnel when patient complains of pain.
Performs patient care responsibilities considering needs specific to the standard of care for patient's age.
Performs all aspects of patient care in an environment that optimizes patient safety and reduces the likelihood of medical/health care errors.
Demonstrates knowledge of the principles of growth and development over the life span and the skills necessary to provide age appropriate care to the patients served.
Ability to position and prep patients for office procedures.
Communicates appropriately and clearly to coworkers, physicians and Office Manager.
Treats patients and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of patients and family.
Interacts professionally with patient and family and involves patient and family in patient education.
Maintains infection control standards for exam/procedure rooms; cleans, disinfects, changes linen etc.
Maintains office instruments; knowledgeable of sterilization techniques and biological indicators for sterilization.
Meets current documentation standards and policies.
Maintains established office policies and procedures, objectives, performance improvement program, safety, environmental and infection control standards.
Maintains a safe, comfortable and therapeutic environment for patients and families in accordance with office standards.
Answers telephone calls in a professional manner, directs calls appropriately; refers patient problems to office physician; schedules patient appointments.
Ensures an adequate stock of supplies.
Assists in cost containment through appropriate ordering and conserving of supplies and equipment.
Maintains a good working relationship with all staff members of the office.
Manages and operates equipment safely and correctly. Performs preventative maintenance.
Demonstrates the ability to be flexible, organized and function under stressful situations.
Response to the patient is appropriate in emergency or physically distressful situations.
Performs other duties as assigned within the medical assistant's scope of practice.
Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations.
Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict.
Successful completion of a Nursing Assistant Program.
Completion of venipuncture class, preferred.
Current BCLS certification.
Community Information: Great Falls has a city population of 60,000, with a draw of over 275,000 people in north central Montana. We experience mild winters and enjoy blue skies over 300 days per year. Great Falls is a wonderful and safe place to raise a family, with nationally ranked public schools and an average commute of under 12 minutes, making the quality of life in Great Falls unsurpassed in the Rocky Mountain West. Additionally, the Missouri River, a blue-ribbon fly-fishing destination, runs through the middle of town. Outdoor activities include camping, hiking, horseback riding, water and snow skiing, rock and ice climbing, boating, whitewater kayaking, off-road motorsports, upland bird and waterfowl hunting, and big-game hunting.
Benefis Health System: This is your opportunity to be part of an exceptional health system in a state that is well known for its beautiful four seasons and outdoor lifestyle. While enjoying the last best place, you ll have the added benefit of having access to Benefis Health System, one of the state s most modern and progressive healthcare facilities with 500 beds and over 270 employed medical staff members representing more than 40 specialties. Our state-of-the-art facilities and cutting-edge technologies make Benefis an exceptional working environment and one of the 150 Top Places to Work in Healthcare five years in a row.